Absolutely - you are entitled to cancel your policy at any time.

You can cancel your policy by getting in touch with our team, either via our Live Chat or you can email us at [email protected].

Unlike annual insurance, short period insurance policies of less than one months’ duration are not subject to the 14-day cooling off period. This is in line with the rules set by the Financial Conduct Authority (FCA). Our refund policy is dependent on whether the cover has started.

Policies not yet started - if you let us know before the policy starts and ask us to cancel your policy, you may be entitled to receive a full refund. Please contact us as soon as possible and our team can look into this for you.

Policies where the cover has started - if you contact us after the policy has started and the cover is in force, whilst we can cancel the policy for you there will be no refund due to you. This is highlighted to you before you purchase the policy.