After you've purchased your policy, we will send you the below documents to view and download.
Insurance Certificate - this is your proof of insurance and provides a summary of the cover.
Policy Schedule - this summarises the details of the policy, helping you to access key information about the cover.
Statement of Fact - this outlines the information used to create the insurance contract.
Policy Wording - the written terms and conditions of the insurance policy, including the definitions of coverage, exclusions, and limitations.
Insurance Product Information Document (IPID) - provides information to help you in making an informed decision when comparing insurance products.
Customer Terms of Business - these are the agreement between you and Covertime. They outline the conditions for doing business, including the products and services we offer, payment terms, and dispute resolution.
Covertime Contract - this is your contract with Covertime for the arrangement and administration of your policy for which your administration fee (admin fee) is payable.
If you've taken out cover but haven't yet received your documents yet, please check your spam folder. If you can't find them in there then please get in touch with a member of our team today.
Documents can be posted to you free of charge. Please contact us if you need them posted.