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Can I get a refund if I cancel my policy?

Can I get a refund if I cancel my policy?

Refund information

Updated over 3 months ago

It depends on whether your cover has started - unlike annual insurance, short period insurance policies of less than one months’ duration are not subject to the 14-day cooling off period. This is in line with the rules set by the Financial Conduct Authority (FCA).

Policies not yet started - if you contact us before the policy starts asking us to cancel your policy you may be entitled to receive a full refund. Please contact us as soon as possible.

Policies where the cover has started - if you contact us after the policy has started and the cover is in force, whilst we can cancel the policy for you there will be no refund due to you.

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